Sales Policy | BERIVIRAL

Effective Date: February 20, 2025

At BERIVIRAL, we are committed to providing a seamless shopping experience with transparent pricing, secure transactions, and excellent customer service. This Sales Policy outlines the terms and conditions governing purchases, promotions, and order processing on our website. By placing an order, you agree to comply with the following terms.

1. Pricing & Payment

  • All product prices listed on our website are in USD ($) unless stated otherwise.
  • We reserve the right to change prices, apply discounts, or adjust promotional offers at any time without prior notice.
  • Prices do not include taxes, duties, or shipping fees, which will be calculated at checkout.
  • We accept multiple secure payment methods, including:
    • Credit/Debit Cards (Visa, MasterCard, American Express)
    • PayPal
    • Apple Pay & Google Pay
    • Other secure online payment methods as available
  • All transactions are securely processed with encryption to protect your financial information.

2. Order Processing & Confirmation

  • Once you place an order, you will receive a confirmation email with your order details.
  • Orders are typically processed within 1-2 business days (excluding weekends and holidays).
  • If there are any issues with your payment or order details, we will contact you for verification.
  • We reserve the right to cancel orders in cases of fraudulent transactions, incorrect pricing, or stock unavailability.

3. Shipping & Delivery

  • We offer domestic and international shipping with different delivery options at checkout.
  • Shipping times vary depending on location and selected shipping method:
    • Standard Shipping: 5-10 business days
    • Express Shipping: 2-5 business days
    • International Shipping: 7-15 business days (subject to customs clearance)
  • Tracking information will be provided once your order is shipped.
  • We are not responsible for delays caused by customs processing or courier issues.

4. Promotions & Discounts

  • Promotional offers, discount codes, and special sales are subject to specific terms and conditions.
  • Discount codes must be applied at checkout—they cannot be applied retroactively.
  • Some promotions may exclude custom jewelry, sale items, or limited-edition pieces.
  • We reserve the right to modify, extend, or cancel promotional offers without prior notice.

5. Order Cancellation & Modifications

  • Orders may be canceled or modified within 12 hours of purchase.
  • If your order has already been shipped, cancellations or modifications will not be possible.
  • To request an order cancellation, please contact our support team at contact@beriviral.xyz immediately.

6. Returns & Refunds

  • Please refer to our Refund and Return Policy for details on returns, exchanges, and refunds.
  • Customized or engraved items are non-refundable unless defective.

7. Product Availability & Stock Issues

  • We strive to maintain accurate inventory levels, but in rare cases, items may go out of stock.
  • If an item is unavailable after you place an order, we will notify you and offer a replacement or refund.

8. Liability & Warranty

  • We guarantee that all BERIVIRAL products meet high-quality standards.
  • If you receive a defective item, please contact us within 7 days for a replacement.
  • Our jewelry is covered under a 30-day warranty against manufacturing defects.
  • We are not liable for damage caused by misuse, improper care, or unauthorized alterations.

9. Contact Us

For any questions or concerns regarding our sales policy, feel free to contact us: