Payment Policy | BERIVIRAL

Effective Date: February 20, 2025

At BERIVIRAL, we aim to provide a secure and seamless payment experience for all customers. This Payment Policy outlines the accepted payment methods, transaction security, billing process, and important terms regarding payments. By placing an order on our website, you agree to comply with the following payment terms.

1. Accepted Payment Methods

We offer a variety of secure payment options to ensure a smooth shopping experience:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal – Fast and secure online payment processing.
  • Apple Pay & Google Pay – Available for quick checkout on supported devices.
  • Other Secure Online Payment Methods – Depending on availability in your country.

All payments are processed in USD ($). If your currency is different, your bank or payment provider may apply currency conversion fees.

2. Payment Security & Encryption

  • We use SSL (Secure Socket Layer) encryption to protect your payment details during transactions.
  • We do not store or have access to your credit card information—all transactions are securely processed by trusted third-party payment gateways.
  • For additional security, some payments may require two-factor authentication (2FA) as mandated by your bank.

3. Order Confirmation & Billing

  • Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.
  • Your payment will be charged at the time of checkout. We do not offer cash on delivery (COD) at this time.
  • If there is an issue with payment authorization, your order may be delayed or canceled. We will notify you via email if further verification is needed.

4. Payment Issues & Failed Transactions

  • If your payment is declined, please check the following:
    • Ensure your card details are correct (expiration date, CVV, billing address).
    • Check if your bank has placed restrictions on international transactions.
    • Verify if your account has sufficient funds to complete the transaction.
    • Try using an alternative payment method or contact your bank for assistance.
  • If you experience issues at checkout, reach out to us at contact@beriviral.xyz for support.

5. Taxes & Additional Charges

  • Sales tax will be applied to orders based on local regulations in the U.S. and other applicable regions.
  • International customers may be responsible for import duties, VAT, and customs fees, which vary by country.
  • We do not control or collect customs duties—these charges are determined by your local authorities.

6. Refunds & Chargebacks

  • Please refer to our Refund and Return Policy for information on eligibility and processing times for refunds.
  • Unauthorized chargebacks may result in account suspension or a permanent ban from future purchases. If you believe there is an issue with your order, please contact us first before initiating a dispute with your bank.

7. Payment for Custom Orders

  • Custom and personalized jewelry orders require full payment upfront before production begins.
  • Once a custom order is placed, it cannot be canceled or refunded unless there is a manufacturing defect.

8. Contact Us

If you have any questions about our payment policy, please contact our support team: